At JF Smart Learning, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, enroll in our workshops, subscribe to newsletters, or contact us directly. The types of personal data we may collect include:

• Contact Information: Name, email address, phone number, and physical address.
• Account Information: Username, password, and preferences when creating an account.
• Payment Information: Payment details, such as credit card information, are collected through secure third-party payment processors.
• Browsing Information: We may collect data about your device and interaction with our website, including IP address, browser type, and cookies.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To process enrollments, provide course materials, manage accounts, and offer customer support.
• Communication: To send you updates about our services, promotions, newsletters, and important announcements.
• Improvement of Services: To understand how you use our website and to enhance user experience through data analysis and research.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us remember preferences, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings.

The types of cookies we use include:

• Essential Cookies: Required for website functionality.
• Analytical Cookies: Help us understand how users interact with the website.
• Marketing Cookies: Used to deliver personalized ads.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party partners in the following cases:

• Service Providers: We work with third-party companies (e.g., payment processors, IT services) that assist in operating our website and delivering our services.
• Legal Compliance: We may share your information if required to do so by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data. This includes encryption, firewalls, and secure data storage. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location and applicable law, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct or update any inaccuracies in your personal information.
• Deletion: You may request that we delete your personal data, subject to certain exceptions.
• Data Portability: You may request a copy of your data in a commonly used electronic format.
• Consent Withdrawal: You may withdraw consent for us to use your personal information where we rely on your consent.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at info@jfsmartlearning.com

7. Children’s Privacy

We understand the importance of protecting children’s privacy. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children without parental consent. If you believe that a child under 13 has provided us with personal information without parental consent, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

JF Smart Learning operates in Singapore, but your personal information may be processed in other countries where our service providers are located. When we transfer your data outside of your home country, we take steps to ensure it is protected in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will revise the “Effective Date” at the top of this policy and notify you via email or a prominent notice on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at info@jfsmartlearning.com